Terms of Use

The Service is provided by Ausire Pty Ltd. References to “we,” “us” and “our” mean that operator.

You must be old enough to form a binding contract and to consent to the processing of your personal data in your jurisdiction. If you are using the Service on behalf of an organisation, you represent that you are authorised to accept these Terms for it.

You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for activity that occurs under your account. If you sign in with a third-party provider (Google, Microsoft or Apple), you are also subject to that provider's terms. Please notify us promptly if you believe your account has been compromised.

You agree not to:

• use the Service for any unlawful purpose or in violation of any applicable law;
• attempt to gain unauthorised access to the Service, other accounts, or our systems;
• interfere with, disrupt, or place undue load on the Service or its infrastructure;
• reverse engineer or misuse the Service except as permitted by law;
• upload content you do not have the right to store or process.

Pleana includes AI-powered features that suggest structure for your notes and answer questions about your own information. These features are assistive aids only. Their output can be incomplete or inaccurate, and it is not professional advice. You are responsible for reviewing suggestions before relying on them, and the Service does not make decisions or take actions on your behalf.

Where you connect a calendar, Pleana accesses it read-only to display your events — it does not create, change or delete events in your Google or Microsoft calendar. Synced information depends on the third-party provider and may be delayed, incomplete or temporarily unavailable. Task reminders and scheduling helpers are provided on a best-effort basis and should not be relied upon as the sole safeguard for time-critical or safety-critical matters.

The Service integrates with third-party services (such as Google, Microsoft and Apple, and the AI processing service described in our Privacy Policy). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, and their availability or behaviour may change.

Pleana does not currently offer paid subscriptions or process payments. If paid plans are introduced, the applicable pricing, billing cycle, renewal and refund terms will be presented to you at the point of purchase and these Terms will be updated accordingly.

You may stop using the Service and delete your account at any time from Settings → Delete account, or by contacting us. Deletion permanently removes your data as described in our Privacy Policy and account deletion page.

Parts of the Service may be offered as beta or early-access features. These may be incomplete, may change or be withdrawn, and may be less reliable than generally available features. Beta features are provided “as is” and your feedback helps us improve them.

The Service, including its software, design and branding, is owned by us or our licensors and is protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or branding. You retain ownership of the content you create in Pleana; you grant us only the limited permission needed to store, process and display that content so we can provide the Service to you.

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted access. The Service may be unavailable from time to time for maintenance, updates, or reasons beyond our control, and features may change or be discontinued.

[LEGAL REVIEW REQUIRED] The exact warranty disclaimer and limitation-of-liability language must be confirmed with legal counsel for your jurisdiction before release. As a general statement of intent: the Service is provided on an “as is” and “as available” basis without warranties of any kind to the extent permitted by law, and, to the maximum extent permitted by law, our liability arising out of or relating to the Service is limited. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if necessary to protect the Service or other users. On termination, your right to use the Service ends; provisions that by their nature should survive (such as intellectual-property and liability terms) will continue to apply.

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

We may update these Terms as the Service evolves. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you in the app. Continued use of the Service after changes take effect means you accept the updated Terms.

Questions about these Terms? Email [email protected] or visit our support page.